At Hunting Adventure, we understand that your gear needs to perform as reliably as your aim. That’s why we’ve crafted shipping and return policies that respect your time and hunting needs. Below you’ll find all the details about getting your gear and what to do if it doesn’t meet your expectations in the field.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

Standard Shipping:

  • Carrier: DHL or FedEx
  • Cost: $12.95 USD
  • Delivery Time: 10-15 business days after shipment

Free Shipping:

  • Available for orders over $50 USD
  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipment

Note: Delivery times are estimates and may vary based on destination and customs processing. We ship worldwide except to Asia and certain remote regions.

International Shipping

For our global hunting community, please note:

  • You are responsible for any customs duties, taxes, or fees
  • Delivery times may be longer than domestic shipments
  • Some product restrictions may apply based on local laws

Returns & Exchanges

We stand behind our gear like we stand behind our shots. If your purchase doesn’t meet your expectations, we’ll make it right.

Return Policy

You may return most unused items in original condition within 15 days of delivery for a full refund or exchange. Some items have special considerations (see below).

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Face Paint (opened containers)
  • Scents & Scent Eliminators (used products)
  • Gun Cleaning Supplies (opened chemicals)
  • Choke Tubes & Extensions (installed items)
  • Custom or special-order items

Return Process

Follow these steps as carefully as you’d follow game trails:

Step 1: Initiate Your Return

Email our customer service at [email protected] within 15 days of receiving your order. Use our template below to ensure we get all necessary details.

Subject: Return Request – Order #[Your Order Number]

Email Body:
Dear Hunting Adventure Team,
I would like to request a return/exchange for my recent order:
Order Number: [Insert]
Item(s) for Return: [Product Name(s) and SKU if available]
Reason for Return: [Please specify]
Please advise on next steps.
[Your Full Name]
[Your Contact Information]

Step 2: Receive Return Authorization

Within 24-48 hours (faster than most game spottings), we’ll email you:

  • Return Authorization Number (RMA)
  • Shipping instructions
  • Return address (our hunting lodge in Minneapolis)

Step 3: Package and Ship

  • Pack items securely in original packaging with all tags attached
  • Include the RMA number visibly on the package
  • We recommend using a trackable shipping method – returns are your responsibility until received at our facility

Step 4: Inspection & Processing

Our gear specialists will inspect returned items within 3 business days of receipt. You’ll receive email notification when your return is processed.

Refund Information

Once approved, refunds will be processed to your original payment method within:

  • Credit Cards: 5-7 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable. For exchanges, we’ll cover standard shipping costs for the replacement item.

Damaged or Defective Items

If your gear arrives damaged or defective (rare as a clean kill at 300 yards), contact us immediately at [email protected] with photos of the damage. We’ll expedite a replacement at no cost to you.

International Returns

For our international hunters (excluding Asia and certain remote regions):

  • You’re responsible for return shipping costs
  • Include all customs documentation marked “RETURNED GOODS”
  • Allow additional processing time for international shipments

Pro Hunting Tip: Consider our Optics, Camera Mounting Systems, and Barrel Dampeners for exchange rather than return – our experts can help you find the perfect configuration for your hunting style.

Questions?

Our team of hunter-owners is ready to assist: [email protected]

Happy Hunting,
The Hunting Adventure Team