Welcome to our comprehensive FAQ, crafted by hunters for hunters. Below you’ll find answers to all your questions about our products, shipping, payments, and more. Can’t find what you need? Our fellow outdoorsmen at [email protected] are always ready to help.
About Hunting Adventure
Our gear is built for serious hunters who demand reliability in the field. Whether you’re a whitetail hunter in Minnesota, a waterfowler in Manitoba, or a big game hunter in Alaska, we’ve got the equipment to help you succeed. Our customers range from weekend warriors to professional guides who understand that when the moment comes, your gear shouldn’t be a question mark.
Every item in our inventory – from choke tubes to camera mounts – has been field-tested by our team of experienced hunters. We specialize in time-sensitive hunting essentials that arrive when you need them, with shipping options designed around hunting seasons. Unlike general outdoor retailers, we focus exclusively on what hunters actually use in the field.
Product Questions
Choke selection depends on your game and shooting distance. For waterfowl at longer ranges, we recommend tighter constrictions (like Full or Extra Full). For close-range turkey hunting, consider specialized turkey chokes. Our product descriptions include detailed recommendations, and our team can provide personal advice via email.
We carry three types: 1) Eliminators that neutralize human odor, 2) Cover scents that mask your presence with natural smells, and 3) Attractants that draw game in. For whitetail hunting, we suggest starting with a quality eliminator like our Hunter’s Cloak spray, which many of our team members use personally.
Absolutely. As hunters ourselves, we understand that optics can make or break your hunt. Email us with your rifle type, typical shooting distances, and primary game, and we’ll recommend scopes that match your needs – whether you’re varmint hunting with a .223 or pursuing elk with a .300 Win Mag.
Shipping & Delivery
For time-sensitive gear (like replacement bowstrings or choke tubes before opening day), select our Standard Expedition Shipping ($12.95 via DHL/FedEx, 10-15 days). This gives you tracking and faster delivery. For non-urgent items (extra face paint, cleaning kits), our Free Wilderness Shipping (15-25 days) lets you save money.
Yes! We’ve delivered gear to hunting lodges in New Zealand, European outfitters, and remote Alaskan camps. While we can’t ship to Asia and some extremely remote areas, most international orders go through smoothly. Pro Tip: International customers should order at least 6 weeks before their hunt to account for customs processing.
While our carriers handle packages with care (we insist on it), accidents happen. Email photos of the damaged item and packaging to [email protected] within 48 hours of delivery. We’ll either replace it immediately or refund you – your choice. No hunter should start their season with compromised equipment.
Payments & Accounts
We take all major credit cards (Visa, MasterCard, JCB) and PayPal. For security, we never store your payment information on our servers. All transactions are processed through PCI-compliant systems.
Most declines occur because: 1) Your bank flagged an international transaction (common with non-US customers), 2) You entered the CVV code incorrectly, or 3) Your card has spending limits. Contact your bank before retrying, or consider using PayPal as an alternative.
Returns & Warranty
If any gear doesn’t meet your expectations, you have 15 days after delivery to initiate a return. Items must be unused and in original packaging. Some exceptions apply for safety items like harnesses (which we can’t resell once opened). Email us first – we might suggest a replacement or solution that gets you hunting faster.
First, ensure it’s mounted properly with adequate torque (our team can walk you through this). If problems persist, email us a video demonstrating the issue. We’ll either troubleshoot it with you or arrange a return/replacement. Quality optics are crucial, and we stand behind every one we sell.
Many manufacturers provide separate warranties (especially for optics and firearms accessories). We’re happy to help facilitate these claims. For our house-brand items like game calls and decoys, we offer a 1-year satisfaction guarantee – if it fails under normal hunting conditions, we’ll make it right.
Seasonal Considerations
Here’s our recommended timeline:
- 8+ weeks early: For international orders or complete gear overhauls
- 4-6 weeks early: Domestic orders with Standard Shipping
- 2 weeks early: Only for local hunters using expedited options
Our inventory moves with hunting calendars:
- August-September: Elk gear, rangefinders, backpack systems
- October-November: Whitetail accessories, scent control
- December-January: Waterfowl decoys, cold-weather gear
Still Have Questions?
Our customer service team consists entirely of experienced hunters who understand the stakes. Email [email protected] with specific questions about gear selection, shipping to your hunting location, or product performance in the field. We typically respond within 24 hours, faster during non-peak seasons.
Remember: When that trophy steps into view, your gear should be the last thing on your mind. Let us help make that happen.
